Welcome to h2 wellness, Inc. (“h2”). h2 operates this website (the “Site”) and other health, wellness, diet and fitness websites. The Sites provide a variety of online services and products, including articles, blogs, newsletters, tools, and social networking platforms (collectively, the “Services”). h2 is strongly committed to protecting the privacy of your information and providing a safe and secure environment for our users.
To be clear about the terminology used in this Policy Statement, the term “Personal Information” means information about you that is personally identifiable, like your name, address, e-mail address, or phone number, as well as other non-public information that is associated with this personal information. The term “Anonymous Information” means information that is not associated with or linked to your Personal Information. Anonymous Information does not enable identification of or contact with individual persons.
By visiting this Site or using the Services, you are accepting the policies and practices described in this Policy. Each time you visit the Site or use the Services, you agree and expressly consent to h2 collection, use and disclosure of the information that you provide as described in this Policy.
Your Personal Information may be processed by h2 in the country where it was collected as well as other countries (including the United States) where laws regarding processing of Personal Information may be less stringent than the laws in your country.
This Policy applies to all sites Services that are operated by h2, including this Site. In addition to this general policy, each Site may have additional privacy provisions that are specific to the particular site. These supplemental disclosures are made in the site-specific addenda below or in a disclosure adjacent to the particular Service at the time we collect the information. These supplemental disclosures also govern the use of your information.
The Information We Gather
h2 collects information about you in three ways: (1) Information you voluntarily provide us; (2) Information we collect through your use of the Site; and (3) Information we receive from third parties. h2 collects and maintains information that you voluntarily submit while using the Sites and Services. For example:
- when you register for a Site, you may provide h2 certain information including your name, e-mail address, screen name, password, demographic information, and the health topics that interest you;
- to engage a Site’s social networking function, you may add to your profile by providing information about your interests or health topics. For example, your profile may list your favorite healthy foods or movie;
- if you are registering for a customized weight-loss program, you may provide h2 with answers to questions for providing you the program, like your actual and goal weights, your preferred method of exercise, or your caloric intake;
- if you sign up to receive a newsletter, enter a contest, or participate in social networking activities, h2 may require that you provide contact information (e.g., e-mail or physical address);
- if you purchase a product or service through the Site, h2 collects credit card information; and
- you may provide h2 with personal information in the course of e-mail, customer support interactions, and surveys.
You can choose not to provide h2 with certain information, but this may stop you from gaining access to a Service or limit the features that you can use.
Information we collect through your use of the Site
As you use the Site and Services, certain information may also be passively collected. Through technologies like cookies, pixels, beacons and log files, h2 may collect information about how you use the Site and the Services. For example h2 may determine through your IP address that you are located in New York City and we may deliver advertisements promoting New York City based-businesses. By knowing about you, h2 can deliver more helpful information, programs, tools and advertisements.
Information we receive from third parties
How h2 Uses Your Information
h2 will use your Personal Information in the ways described below or described at the time that the information is collected.
To Target Advertising
h2 believes that advertising on the Internet is more interesting to you when it is relevant. Accordingly, h2 customizes the advertisements that you see based upon: (i) the information that you knowingly provide us (e.g., age, gender, stated health interests and other information in your profile); (ii) geographic location which h2 determines through your IP address; (iii) data we receive from third parties or (iv) your behavior on this Site or other Sites.
To assist h2 with the last listed category, a practice known as “Online Behavioral Advertising”, h2 engages third-party vendors. With the help of a cookie that h2 vendors place on your browser when you visit a page of the Site, h2 determines your interests and target advertisements and promotions based on those interests. For example, if you read an article about a particular health condition on the Site, h2 may determine that you are interested in that topic and through the use of a vendor’s cookie, h2 may later serve you an advertisement for a product intended to help sufferers of the particular health condition. The advertisement may appear when you are visiting a different section of this Site, another Site or any other website on the Internet if the website also has a relationship with our vendor.
h2 understands that some people prefer not to receive targeted advertising and there are a few ways that you can limit the customization of the advertising we deliver to you. You can opt-out of our Online Behavioral Advertising by clicking here and opting out of cookies placed by our current vendors. You can limit the way that we target advertising based on your self-reported interests and some other information in your profile by clicking on the “profile” section of this Site and deleting or modifying the information. Please note that if you have registered on multiple Sites, you’ll need to modify your profile on each site. In addition, you can delete the cookies that we have placed on your browser.
To Provide the Sites and Services
In general, h2 uses your Personal Information as necessary or appropriate to:
- administer your account;
- register you and provide you access to the Site or Services;
- respond to your inquiries or requests that you direct to h2;
- send communications and administrative e-mails about the Site or Services;
- personalize and better tailor the features, performance, and support of the Site and Services for your use;
- send you promotional/marketing information, newsletters, offers, or other information regarding opportunities and functionality that h2 percieves would be of particular interest to you (provided that h2 will not give your Personal Information to any third-party advertising partner without your consent);
- improve the quality of the Site and the Services; and
- analyze, benchmark, and conduct research on, user data and user interactions with the Site and Services
Cookies, Web Beacons and Log Information
- An “Internet protocol address” or “IP Address” is a number that is automatically assigned to your computer when you use the Internet. h2, or h2 service providers, may track your IP Address when you access the Sites or Services to assist with delivering geographically targeted advertisements.
How We Disclose Information to Third Parties
h2 knows how important it is to keep your information confidential. h2 will not rent, sell or share your Personal Information with third parties except as specifically approved or under the circumstances described below. If you do not want h2 to use or disclose Personal Information collected about you in the ways identified in this Policy, you should not use the Site or Services.
Disclosure for legal reasons
h2 may disclose and release your Personal Information to third parties: (a) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena, or court order; or (b) in special cases, such as a physical threat to you or others, a threat to homeland security, a threat to our system or network, or cases in which we believe it is reasonably necessary to investigate or prevent harm, fraud, abuse, illegal conduct, or a violation or alleged violation of this Policy or other agreement h2 may have with you.
Agents and Contractors
h2 may provide your Personal Information to third-party service providers who work with h2. Examples of such service providers include vendors and suppliers that provide h2 with technology, services, and/or content for sending e-mail, analyzing data, providing marketing assistance, processing payments (including credit card payments), and providing customer service. Access to your Personal Information by these service providers is limited to the information reasonably necessary to perform its limited function. These service providers have an obligation under their contracts with h2 to keep your Personal Information confidential.
Aggregated, Anonymous Information
h2 may share aggregated Anonymous Information about you with third parties. Aggregated information is your Anonymous Information that is combined with the Anonymous Information of other users and does not allow you to be identified or contacted. Depending on the circumstances, h2 may or may not charge third parties for this aggregated information, or limit the third parties’ use of the aggregated information.
Contests, sweepstakes, and polls
Some of the Sites are websites that h2 operate on behalf of third-party licensors (collectively, “Licensors”). h2 may share some or all of your Personal Information with our Licensors. This Policy does not cover the use of your Personal Information by h2 Licensors. The privacy practices of h2 Licensors may differ from h2 and you are encouraged to contact those third parties directly if you have questions regarding their use of your Personal Information.
Sponsors – and other ways that you approve at the time of collection
Within our Company; Changes to our Company
h2 may share all or some of your Personal Information with any h2 subsidiaries, joint ventures, or other companies under common control, in which case h2 will require them to honor this Policy. Additionally, in the event h2 enters a business transition such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge that such transfers may occur and are permitted by this Policy, and that any entity that acquires us, is merged with us or that acquires our assets may continue to process your Personal Information as set forth in this Policy.
Message Boards and Chats
h2 may make message boards, chat rooms, and other interactive forums available as part of the Services. You should be aware that any information which you post to these interactive forums or otherwise choose to make publicly available, including your Personal Information, may be disclosed and available to all users who have access to that portion of the Site or Services, and is therefore no longer private. By using these interactive forums, you agree that h2 is not responsible for any information that you disclose or communicate in such forums, and any disclosures you make are at your own risk.
The Site and Services are not directed or intended for children under 13 years of age. h2 does not knowingly collect Personal Information from individuals under 13 years of age. If you are under 13 years of age, you should not register or provide Personal Information on the Site or through the Services. If h2 later learns that a user is under 13 years of age, h2 will remove that user’s Personal Information from h2 systems. If you are the parent or guardian of a child whom you believe has disclosed Personal Information to us, please contact us at firstname.lastname@example.org so that h2 may delete and remove such child’s information from our systems.
Updating and Control of Your Personal Information
h2 offers you choices regarding the collection, use, and sharing of your Personal Information. When you receive promotional communications from h2 you will have the opportunity to “opt out” by following the unsubscribe instructions provided in the promotional e-mail or newsletter you receive or by editing your preference to receive these communications on the individual Sites when you are logged in as a registered user. Please note that despite your indicated e-mail preferences, h2 may send you administrative e-mails regarding the Site and the Services, including, for example, administrative confirmations and notices of updates to our Policy if h2 chooses to provide such notices to you in this manner.
If your Personal Information changes or if you no longer desire to use or access one of the Sites or Services, h2 encourages you to correct, update, or remove the Personal Information from your profile. Keep in mind, however, that even if you delete information from your profile, h2 may retain your Personal Information in conformance with our data retention policy and there may be residual Personal Information that remains within our databases, access logs, and other records. In addition, h2 is not responsible for updating or removing your Personal Information contained in the lists or databases of third parties who have been provided information as permitted by this Policy.
Co-branded Sections of the Sites
The Sites may link to websites operated by third parties that h2 does not control. h2 does not monitor, control, or endorse the information collection or privacy practices of any third parties. h2 strongly encourages you to become familiar with the privacy practices of every website you visit and to contact them if you have any questions about their respective privacy policies and practices. This Policy applies solely to information collected by h2 through the Sites or Services and does not apply to these third-party websites. The ability to access information of third parties from the Sites or Services, or links to other websites or locations, is for your convenience only and does not signify h2 endorsement of such third parties, their products, services, websites, locations, or their content.
Ad Networks and Third-Party Cookies
h2 places a priority on the security of Personal Information, and h2 undertakes reasonable security measures to protect the data that resides on our servers. h2 also uses secure server software (SSL) to process all financial transactions that occur on the Site. SSL technology can encrypt Personal Information transmitted over the Internet. However, no security system is impenetrable. h2 does not warrant the security of h2 servers, nor does h2 warrant that your information, including Personal Information, will be completely secure or not be intercepted while being transmitted over the Internet.
How To Contact Us
If you have any questions regarding privacy or this Policy, you may contact us as follows:
Toll-free (888) 850-5622
Direct (949) 236-8605
h2 Clinics, Inc., 4019 Westerly Place, Suite 100, Newport Beach, CA 92660
h2 reserves the right to change, modify, add, or remove portions of this Policy at any time and without prior notice, and any changes will become effective immediately upon being posted unless h2 advises you otherwise. However, h2 will not use your Personal Information in a way that is materially different than the uses described in this Policy without giving you an opportunity to opt out of such differing uses. Your continued use of the Site or Services after this Policy has been modified shall be deemed to be your continued acceptance of the terms and conditions of the Policy, as modified. h2 encourages you to bookmark this Web page and review this Policy regularly.
By clicking the “Sign Up” button on the registration page you become a Subscriber and are agreeing to certain payment terms that are as follows.
The h2 website offers services that require payment of fees. Subscriber shall pay all applicable fees, as described on the site in connection with such services selected by Subscriber. Use of the services by Subscriber following registration constitutes Subscriber’s acceptance of monthly charges. If the Subscriber wishes to discontinue payment of these fees, the subscription may be canceled at any time. However, h2 is not obligated to refund any fees that have accrued to your Account(s) before the cancellation.
h2 may offer a free trial membership. If you accept a free trial membership, h2 will begin to bill your credit card at the conclusion of the trial. If you do not wish to be charged, you should cancel your Account(s) two business days prior to the end of the trial period.
Subscriber is solely responsible for acknowledging and understanding that as stated upon registration, all trial memberships will automatically renew and transition into a monthly fee subscription unless affirmatively canceled by the Subscriber before the end of the trial period.
Fees may be based on subscription payments as more fully described on the Site. You may pay the subscription fees with a valid credit card that is under your own name or that you are authorized to use for such purpose. Recurring subscription fees paid by credit card will automatically renew, unless you affirmatively cancel your subscription prior to the beginning of the next applicable period for which the subscription corresponds. For each month that your subscription is active, you acknowledge and agree that h2 is authorized to charge the same credit card for the subscription fee. You agree to promptly notify h2 of any changes to your credit card while any subscriptions remain outstanding.
h2 is not obligated to refund any payment(s) made to your Account(s) before cancellation. However, refunds will be issued in qualifying instances when a payment was posted to the account after the cancellation, when the Subscriber cancels the Account(s) on the same day that a billing payment has occurred, when there has been an error and a duplicate membership was created by mistake, or when the Subscriber has a promotion code for a prepaid membership but did not use the code correctly. Refunds will not be issued in circumstances where the Subscriber claims to not have known that the trial would transition into a paid monthly membership. Refunds will not be issued for payments made over 90 days prior to the date that the Subscriber is requesting the refund.